How does your Express Shipping service work?

At just $8.00 for the first pound, plus $5 per extra pound our Express Shipping service gives customers quick and efficient delivery that doesn’t break the bank – and if you’re spending over $150.00, delivery is FREE!

The Express Shipping option will be made available at checkout.

The Basics

• Processing takes between 3-5 working days of your order being placed and comes with free Standard Shipping which takes about 5-20 business days*. For Express Delivery it will typically be 5-7* working days after processing to US and Canada.
• Delivery is Monday to Friday and sometimes weekends depending on the courier (excluding Public Holidays).

Tracking

Delivery is fully trackable – we’ll email you a link to your tracking information once your parcel has left the warehouse. You can also track your order through ‘My Account‘. 

What happens on the day of delivery?

 

Orders being sent to the US & Canada will be delivered using country-specific parcel service delivery partners.

A signature may be required on receipt.

If you’re not available to take delivery of your parcel, our delivery partner will leave a calling card advising if your parcel has been delivered to a safe location or how to arrange collection.

Just one more thing…

*We aim to meet these delivery times but during busy periods (including sale) deliveries may take a little longer. Occasionally tech updates to our systems or force majeure events, such as extreme weather conditions, will mean that these delivery services aren’t available, or that order cut-off times need amending and/or delivery times need to be extended. However, we will always work hard to keep these temporary changes to a minimum. Shirley’s Warehouse cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.